Last updated: September 2026

At Daffodil Nursery ("we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or purchase live plants and garden supplies from our online store.

1. Information We Collect

When you browse or make a purchase on our store, we collect the following types of information:

  • Personal Identification Details: Name, billing address, shipping address, contact phone number, and email address.
  • Transaction Information: Order details, purchase history, and selected payment method (UPI, Net Banking, or Cash on Delivery). Please note: We do not store your complete payment card details or banking passwords on our servers; payments are processed securely through certified payment gateways.
  • Device & Browsing Data: IP address, browser type, device information, and browsing behaviour collected automatically via cookies to improve site performance and user experience.

2. How We Use Your Information

We use the collected information for purposes including:

  • Processing, packing, and dispatching your plant orders to your doorstep.
  • Sending order confirmations, tracking links, and customer support notifications.
  • Communicating via WhatsApp, phone, or email regarding order inquiries, delivery updates, or plant care advice.
  • Preventing fraudulent transactions and maintaining the security of our store.

3. Sharing of Information

We do not sell, rent, or trade your personal details to third parties. We share your information only with:

  • Logistics & Courier Partners: Trusted delivery services that require your delivery address and contact number to deliver plants safely.
  • Payment Gateways: Secure financial processors managing online transactions.
  • Legal Compliance: Where required by law, regulation, or court order.

4. Cookies and Tracking

Our website utilizes cookies to maintain cart contents, remember session preferences, and analyse site traffic. You can adjust your browser settings to refuse cookies, though some features of the e-commerce store may function less smoothly.

5. Data Security

We implement industry-standard technical measures, including SSL encryption, to protect your information against unauthorized access, loss, or misuse.

6. Contact Information

If you have any questions or requests regarding your personal data, please contact us:

Daffodil Nursery
Bherakuchi P.O., Sonapur, Guwahati, Assam 782403, India
Phone / WhatsApp: +91 7002132017
Email: support@daffodilnursery.com (update with client's preferred email)

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